OUR PROCESS
Carpet, Upholstery, and Tile & Grout Cleaning
At Palouse Carpet Cleaning, we provide professional cleaning services for carpet, tile, and upholstery to keep your home or business fresh, clean, and healthy. Our expert team ensures your floors and furniture look their best using industry-leading techniques, certified technicians and eco-friendly products.
HERE'S HOW WE WORK
1. Schedule Your Cleaning
Getting started is easy! Simply call us or book online to choose a time that works best for you. We’ll discuss your specific needs and any concerns you have about your carpet, tile, or upholstery.
Before your appointment, we ask that you remove any small items off the floor to give us a clear space to work.
2. Pre-Inspection & Assessment
Before cleaning begins, our technician will walk through the job with you to address any
concerns you have including stains, high-traffic areas, and any special treatment needs. We’ll
discuss our findings with you and explain the best approach for optimal results.
OUR CARPET CLEANING PROCESS
1. Vacuuming
To get started, we will vacuum all the areas we are cleaning in your home. This step ensures a more effective cleaning process by removing dry soil, dust and debris that are water insoluble. We even use our truck mount system to do extra vacuuming along the edges, where a normal vacuum can’t reach as well.
2. Pre-Spray Application
We will apply a professional grade cleaning solution to break down dirt, grease and other substances in your carpet.
3. Pet Odor Treatment (optional, extra cost)
We also have a special treatment specifically designed to break down urine and neutralize odor-causing bacteria.
4. Spot Treatment
We will treat tough stains with special cleaning solutions based on the type of the stains (such as ink, food, oils, etc).
5. Hot Water Extraction
We use a truck mount system to inject very hot water (typically between 180-250°F) deep into the carpet fibers followed by a high-powered vacuum system to extract dirt, bacteria, and moisture, leaving carpets fresh and clean.
6. Deodorization
We will apply a deodorizing treatment to neutralize odors and leave a fresh, clean scent.
7. Protectant (optional, extra cost)
We can apply a special protectant on your carpet that helps prevent wear and tear, as well as stains.
8. Final Walkthrough
We will do another walk through with you to show you the end results and make sure you’re satisfied with our work.
Upholstery Cleaning
1. Vacuuming
To get started, we will vacuum your upholstery. We will remove the cushions and vacuum all the trapped dirt and debris underneath it. This step ensures a more effective cleaning process by removing dry soil, dust and debris that are water insoluble.
2. Pre-Spray Application
We will apply a professional grade cleaning solution made for upholstery and fine fabrics that will break through the dirt and grease without damaging the fabric.
3. Pet Odor Treatment (optional, extra cost)
We also have a special treatment specifically designed to break down urine and neutralize odor-causing bacteria.
4. Spot Treatment
We will treat tough stains with special cleaning solutions based on the type of the stains (such as ink, food, oils, etc).
5. Hot Water Extraction
We use a truck mount system to extract all the dirt, bacteria, and moisture with very hot water (typically between 180-250°F).
6. Deodorization
We will apply a deodorizing treatment to neutralize odors and leave a fresh, clean scent.
7. Protectant (optional, extra cost)
We can apply a special protectant on your upholstery that helps prevent wear and tear, as well as stains.
8. Final Walkthrough
We will do another walk through with you to show you the end results and make sure you’re satisfied with our work
